Front Desk Receptionist

PT Permata Kencana · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 11.000.000 per month
PT Permata Kencana is looking for a dedicated Front Desk Receptionist to join our team in Samarinda, Kalimantan Timur. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. We offer a competitive salary and a collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Handle incoming calls, emails, and messages, and direct them to the appropriate department.,Check guests in and out, and provide them with information about the hotel and its services.,Maintain the front desk area, including filing and organizing documents and supplies.,Assist with reservations and room assignments, and handle any special requests or concerns.,Monitor and record guest feedback and complaints, and follow up to ensure their satisfaction.,Perform other administrative tasks as needed, such as data entry and scheduling.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience as a Front Desk Receptionist or similar role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in Indonesian is a plus, but English proficiency is a must.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingAttention to detailMultitasking
Siap Melamar?
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