Head Barista - Lead Coffee Excellence at Koki Sunda Abadi

Join PT. Koki Sunda Abadi as a Head Barista and take the lead in crafting exceptional coffee experiences in the heart of Medan, Sumatera Utara. This is your opportunity to inspire a team of passionate baristas, elevate beverage quality, and contribute to a thriving coffee culture. With a focus on innovation and excellence, you'll be at the forefront of creating unforgettable coffee moments for our customers.

As the Head Barista, you'll oversee daily operations, train and mentor your team, and ensure that every cup of coffee meets our high standards. You'll work closely with our roasters and other departments to maintain the highest quality of coffee and beverages. This role is perfect for someone who is passionate about coffee, loves to lead, and is committed to delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of baristas to ensure high-quality coffee service.
• Develop and implement training programs to enhance the skills of your team.
• Oversee daily coffee operations, including brewing, blending, and quality control.
• Collaborate with the roasting team to maintain and improve coffee recipes.
• Ensure compliance with health and safety regulations.
• Monitor inventory and ordering to maintain optimal stock levels.
• Provide exceptional customer service and handle customer feedback.
• Participate in staff meetings and contribute to the overall success of the coffee shop.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience as a barista or in a similar role.
• Proven leadership experience and the ability to mentor and train a team.
• Strong knowledge of coffee brewing methods and techniques.
• Certification in coffee science or a related field is a plus.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with POS systems and inventory management software.
• Passion for coffee and a commitment to delivering exceptional customer service.

🛠️ Keahlian

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