Dental Service Assistant (Clinical & Front Desk) - Bali, Indonesia

Join Raffles Medical Group, a leading healthcare provider, as a Dental Service Assistant in beautiful Bali! This dual-role position combines clinical support and front-desk operations, offering a dynamic work environment in our state-of-the-art dental clinics across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As part of our dental team, you'll be at the heart of patient care, ensuring a smooth and efficient experience for our patients.

In this role, you'll assist our dental professionals with a variety of tasks, including patient scheduling, insurance processing, and clinical support. You'll also be responsible for maintaining a clean and organized clinic environment, ensuring all equipment is properly sterilized and ready for use. With a competitive salary of Rp 5,000,000 - Rp 8,000,000 per bulan, this is an excellent opportunity to grow your career in the healthcare industry while enjoying the beautiful island of Bali.

📋 Tanggung Jawab Pekerjaan

• Assist dental professionals with patient scheduling and appointment management using our in-house software, DentalPro.
• Process patient insurance claims and manage billing, ensuring accurate and timely payments.
• Support clinical operations by preparing and sterilizing dental equipment, ensuring a clean and safe environment for patients.
• Maintain a well-organized and clean clinic, including managing supplies and inventory.
• Provide exceptional customer service to patients and visitors, answering inquiries and addressing concerns.
• Assist with front-desk operations, including greeting patients, managing walk-ins, and handling patient records.
• Collaborate with the dental team to ensure a smooth and efficient workflow, adhering to clinic protocols and procedures.
• Participate in continuous learning and development opportunities to enhance your skills and knowledge in dental assisting.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent, with at least 1 year of experience in a dental clinic or related healthcare setting.
• Proven experience in front-desk operations, including patient scheduling, insurance processing, and billing.
• Strong communication and interpersonal skills, with the ability to work well with patients, dental professionals, and other staff members.
• Attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Familiarity with dental terminology and procedures, and a willingness to learn and adapt to new technologies and practices.
• Fluency in English and Bahasa Indonesia is a plus, but not strictly required.
• Valid work permit for Indonesia, as required by local regulations.
• Ability to work in a fast-paced, high-energy environment, with a positive and professional attitude.

🛠️ Keahlian

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